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The capacity to understand and make sense of complex systems, and really listen to a diverse range of people, can be key to achieving dramatic change in an organisation. Paul has been consulting to major businesses around the world for twenty-five years. in the area of large system changes. He has extensive experience in managing and facilitating large real-time chnage initiatives; including new plant design and start-ups; new product development processes, and new service delivery models.
Paul is an expert in employee involvement and participative work systems, and he has extensive experience of working with unions and staff groups. He also has particular expertise in the design of organisations, applying socio-technical principles and Whole-Scale(tm) Approaches to the process of change in organizations. He is known across the globe as a pioneer in the development of Whole-Scale Approaches to change. Recently, Paul’s work has focused on accelerating the rate of change in organisations. He has pioneered the use of Large Group Interventions and whole system thinking in the process of creating and deploying strategy, designing new organisations and improving existing work process and structures. In many instances these involve continuous 24/7 process operations where the organization is simultaneously implementing new processes, management systems and team-work arrangements.
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